Frequently Asked Questions
Everything you need to know about Zesty's AI-powered profile review service
Getting Started
What is Zesty and how does it work?
Zesty is an AI-powered dating profile review service that helps you improve your dating photos through analysis and community feedback. We are not a dating app - we help you optimize your existing dating profiles on platforms like Tinder, Bumble, and Hinge by providing photo analysis, community reviews, and improvement suggestions.
Who can use Zesty?
Anyone can use Zesty! Our service is designed for anyone looking to improve their dating profile photos and get honest feedback from real people, regardless of their dating preferences or which dating platforms they use.
How do I get started?
Download the Zesty app from the App Store or Google Play, create an account with your email, upload your photos for review, and start your first photo analysis to get AI insights and community feedback.
Is Zesty free to use?
Zesty offers a freemium model. You can create an account and explore basic features for free. Photo testing and detailed AI analysis require credits, which you can purchase through in-app purchases.
AI Analysis & Features
How does the AI photo analysis work?
Our AI uses advanced cloud technology to analyze photo composition, visual appeal, facial expressions, lighting, and style elements. The AI evaluates factors that influence first impressions and attractiveness, providing specific feedback on how to improve your photos.
What does AI analysis tell me about my photos?
AI analysis provides insights on photo quality, composition, lighting, facial expressions, background elements, and overall appeal. You'll get specific suggestions for improvement, confidence scores, and personality trait assessments based on visual elements.
How accurate is the AI analysis?
Our AI analysis is designed for guidance and entertainment purposes. While it uses advanced algorithms, results are subjective and may not always be 100% accurate. We recommend combining AI insights with human feedback for the best results.
What's the difference between AI analysis and human voting?
AI analysis is instant and focuses on technical aspects like composition and visual appeal. Human voting provides real opinions from diverse users in your target demographic, giving you authentic feedback on how actual people perceive your photos.
Photo Testing & Community
How does the photo testing system work?
Upload your photos, set your target demographic (age range, gender, region), and our community votes on your photos. You'll receive ratings, feedback, and insights to help optimize your dating profile.
Who votes on my photos?
Real users from your target demographic vote on your photos. Our system ensures diverse perspectives while maintaining quality and respectful feedback. All voters must follow our community guidelines.
How long does photo testing take?
AI analysis is instant. Human voting typically takes 24-48 hours depending on demand and your target demographic settings. You'll get notifications when results are ready.
Can I choose who sees my photos?
Yes! You can set demographic preferences including age range, gender, and geographic region. This ensures you get feedback from people who match your dating preferences.
How many votes does each photo receive?
Each photo typically receives 15-25 votes to ensure statistical significance and reduce bias. The exact number may vary based on your demographic settings and current demand.
Privacy & Security
Is my personal data safe and private?
Yes, we prioritize your privacy. Your personal information (name, email, phone) is never sent to AI services. Photos are processed anonymously, and you control who sees them. Read our Privacy Policy for full details.
What data do you share with AI services?
We only send anonymized photos to reputable cloud AI services. No personal identifying information, account details, or metadata is shared. AI services cannot identify you personally.
Can other users see my personal information?
No. Other users only see the photos you choose to test and basic demographic info (age range, general location) for matching purposes. Your email, phone number, and other personal details remain private.
How do you handle my photos?
Photos are stored securely using encrypted cloud storage. You can delete your photos anytime. When you delete your account, all photos are permanently removed within 30 days.
Can I delete my account and data?
Yes, you can delete your account anytime from the app settings. This will permanently remove all your data, photos, and account information within 30 days. The process is irreversible.
Pricing & Credits
How does the credit system work?
Credits are used to run photo tests and access premium AI features. You can purchase credit packages through in-app purchases. Credits don't expire and remain in your account until used.
How much do photo tests cost?
Photo test pricing varies based on the number of photos and demographic targeting options. Current pricing is displayed in the app before purchase. We offer various credit packages to suit different budgets.
Do you offer refunds?
We offer refunds for technical issues, billing errors, or if you're unable to use purchased services due to app problems. Refund requests must be made within 30 days. Contact support@zestyapp.com for assistance.
Are there subscription options?
Currently, Zesty operates on a credit-based system rather than subscriptions. This gives you more flexibility to use the app when you need it without recurring charges.
Technical & Troubleshooting
What photo formats and sizes do you accept?
We accept JPEG and PNG formats. Photos should be at least 800x800 pixels for best AI analysis results. Maximum file size is 10MB per photo. Photos must clearly show your face.
Why was my photo rejected?
Photos may be rejected for containing nudity, inappropriate content, unclear faces, multiple people, or violating our community guidelines. Make sure your photo shows only you and follows our content standards.
My analysis results seem inaccurate. What should I do?
AI analysis is subjective and designed for guidance. If results seem off, try uploading different photos or getting human feedback. You can also contact support if you believe there's a technical issue.
The app is running slowly or crashing. How can I fix this?
Try closing and reopening the app, restarting your device, or updating to the latest version. If problems persist, contact support@zestyapp.com with your device model and operating system version.
Which devices and operating systems do you support?
Zesty supports iOS 14.0+ and Android 8.0+. The app is optimized for most smartphones and tablets. Some features may require newer OS versions for optimal performance.
Community Guidelines & Safety
What are the community guidelines?
Be respectful, provide honest feedback, no harassment or discrimination, upload only your own photos, no nudity or inappropriate content, and follow our community standards. Full guidelines are in our Terms of Service.
How do you handle inappropriate behavior?
We have zero tolerance for harassment, discrimination, or inappropriate content. Users can report violations, and we investigate all reports. Violations result in warnings, suspensions, or permanent bans.
How do I report a problem user or inappropriate content?
Use the report button in the app or contact support@zestyapp.com. Include details about the issue and any relevant screenshots. We review all reports within 24-48 hours.
Can I block other users?
Yes, you can block users who make you uncomfortable or violate guidelines. Blocked users won't be able to see your content or interact with you in the app.
Results & Success
How do I use Zesty results to improve my dating profile?
Take the AI feedback and community insights to improve your photos on your existing dating apps. Use the composition, lighting, and presentation suggestions to retake photos or choose your best existing ones. Apply the feedback to your profiles on Tinder, Bumble, Hinge, or other dating platforms.
Will using Zesty guarantee dating success?
Zesty helps you create more appealing dating profile photos, but dating success depends on many factors including personality, conversation skills, and compatibility. We provide tools to improve your photos and first impression, but we cannot guarantee results on dating platforms.
How often should I test new photos?
Test new photos whenever you want fresh feedback or have significantly different pictures. Many users test photos seasonally or when updating their dating profiles.
Can I compare results between different photos?
Yes! The app allows you to compare ratings and feedback across different photos to identify your strongest images and understand what works best for your target audience.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.